WooCommerce Agency

We've been building WordPress commerce since 2014, for everyone from FTSE 100 estates down to one-person operations who just need the checkout to stop falling over. Creator is a UK WooCommerce development agency based in Durham. We build stores, we take over stores we didn't build, and we keep them running afterwards.

Most WooCommerce problems aren't WooCommerce problems

They're hosting that was sized for a brochure site, a plugin list nobody has audited since 2019, and a theme that four different developers have each had a go at. We've spent twelve years taking those over, so we usually know where the bodies are buried before we've even logged in.

Talk to us before you commit to a replatform. Plenty of the stores we're asked to move don't need moving – they need the hosting sorting out and half a dozen plugins deleting (there's normally one running an uncached query on every single page load, and it's normally the one nobody wants to touch).

Talk to us about your store
Bespoke builds on clean WordPress. Custom themes, and custom plugins only where a plugin is genuinely the answer rather than the quickest thing to reach for. We write for whoever inherits the site after us, because somebody always does, and we've been that person often enough to know exactly how it feels to open a 4,000-line functions.php with no comments in it.
Slow stores lose sales, and WooCommerce has a short list of usual suspects: cart fragments hammering admin-ajax.php on every page, unindexed lookups against wp_postmeta, an action scheduler table that has grown to a few million rows nobody has ever pruned. We profile before we touch anything. Guessing at performance work is how you spend a fortnight making no measurable difference.
Somebody who already knows your store when it breaks at 4pm on Black Friday. Updates, security patching, monitoring, and a phone that actually gets answered.
Moving onto WooCommerce, or untangling a store that has grown crooked over a decade of good intentions. Redirects and data integrity get planned before anything moves, and the rollback is one we've tested rather than assumed. If you're going the other way and moving off WooCommerce onto Shopify, we do that too – we've written a guide on it, and we won't pretend the answer is always WordPress.
WordPress and WooCommerce as the engine, a Nuxt or Vue frontend for your customers. We've been shipping headless builds on this stack for years and when the use case is right, it's very good. It also gets asked for a good deal more often than it's needed, and a well-built theme would often ship faster and cost less to run – I'd rather say that at the first meeting than three months in.

Twelve years of WordPress, most of it commerce

Creator started in 2014 and we've been building WordPress commerce ever since. Stores we've built have taken millions in revenue through WooCommerce, and the one I'd point at first went live years ago and is still fast today – no replatform, no rescue job in between. It was built to scale the first time, which is the boring answer nobody wants to hear. WooCommerce rewards that kind of mileage. You learn which plugins to delete on sight. You learn which queries fall over somewhere north of a few thousand SKUs, and you tend to learn it the hard way, at 11pm, on somebody else's store.

We're in Durham and we work with businesses across the UK. You get senior people on your store and a straight answer, including the answers you'd rather not have – we'll say so when WooCommerce isn't the right home for what you're selling.

What's New

Your design partner that builds for the future.

We excel in digital creative, building scalable, future-proofed sites and disruptive campaigns. Our expertise empowers startups and large enterprises to thrive and expand.

Our Bread + Butter

We are trusted partners with industry leading tech companies to ensure that our clients stay at the forefront of e-commerce innovation.

  • Art Direction

  • Branding & Identity

  • Conversion Rate Optimisation (CRO)

  • Data Analysis

  • Digital Marketing

  • Digital Strategy

  • Headless Architecture

  • Motion Graphics

  • Paid Ads Creative

  • Programmatic SEO

  • Project Management

  • Social Content

  • Solutions Architecture

  • Specialised Ads

  • Technical SEO

  • Usability Analysis

  • User Experience Design (UX)

  • User Interface Design (UI)